Privacy Policy

Effective September 21, 2026

This Privacy Policy explains how Core Coffee ("we," "us") handles information in the Core Coffee mobile app. We designed the app to collect only what's needed to take your order, run our rewards program, and keep your account secure. We do not sell your personal information, and we do not use it to track you across other companies' apps or websites.

Information we collect

DataWhy
Name and email addressTo create and secure your account and communicate about your orders.
Mobile phone number (optional)Only if you join Core Coffee Rewards, to look up your Stars balance at the register.
Order and purchase historyTo process your orders and show your history in the app.
Account identifierA unique ID that links your app data to your account.

The app does not collect your precise or coarse location, and does not include third‑party advertising or analytics tracking.

How we use your information

Service providers

We share information only with vendors that help us run the app, and only as needed to provide the service:

Payment card details are handled by Square at the point of sale; we do not store your card number.

Data retention & deletion

We keep your account information for as long as your account is active. You can delete your account and associated personal data at any time from the Profile screen in the app (Delete Account), or by emailing us at alejandro.coitinho@go-forth.com. Some transaction records may be retained where required for tax, accounting, or legal purposes.

Children

The app is not directed to children under 13, and we do not knowingly collect personal information from them.

Your choices

You may access or update your account details in the app, opt out of rewards by not providing a phone number, and request deletion as described above.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the effective date above.

Contact

Questions? Email alejandro.coitinho@go-forth.com or write to Core Coffee, 4000 Ossi Court, High Point, NC 27260.